Amazon.com: Get Big Fast

Collins Business (1-2002) | PDF | 304 pages | 0066620422 | 1.01Mb(rar)

Amazon.com: Get Big Fast/by Robert Spector (Author).The tale of Amazon.com is well known to anyone who follows the stock market, the book business, the Internet explosion--heck, it's hard to imagine not knowing at least a piece of this extraordinary story. But few, it would seem, know the entire story, and it's these gaps that Robert Spector's Amazon.com: Get Big Fast attempts to fill (or at least the information available in early 2000, when the book was published).

For example, those who know about Amazon.com's paradigm-shifting influence on the book business may not know it wasn't even the first online book retailer, or the second or the third. (It was preceded by clbooks.com, books.com, and wordsworth.com, the last of which beat Amazon.com to the Internet by almost two years.) Those who've heard quirky stories about Amazon.com founder Jeff Bezos--for example, that he built his own desk out of a door, and that his mother bought the desk at an online charity auction in 1999 for $30,100--may not know that he was a studious overachiever from an early age. As a 12-year-old in Houston, he was even profiled in a book on gifted education in Texas. And those who marvel at the company's multibillion-dollar stock valuation may not know that it was broke and nearly out of business in the summer of '95.

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This book is fantastic and I

This book is fantastic and I guess that some of Jeff's marketing tactics are pretty common among big companies.

Customer service was the key

Customer service was the key focus area and Jeff knew that positive word-of-mouth comments from customers mean more than the self boasting ads.

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